What our customers are saying

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Why dice with the turbulent retail park experience when you can pull up on your local high street, receive an efficient, helpful and polite service and have your cooker fitted within three days, all at a fair price? Toplex were excellent.

When my cooker died, I braced myself for a mission finding a new one on a Saturday. Toplex asked me what I needed, gave me a choice which fitted my requirements (without bombarding me with too much choice) and fitted it on Tuesday. The engineer rang me from nearby and turned up exactly when they said he would. He was polite and made no fuss, fitting the appliance in 10 mins. He returned 2 weeks later with the microwave I had ordered, exactly as promised.

I highly recommend you use your local independent and support your high street; this experience was infinitely better than the soulless, online-customer-services-fiasco of ordering a John Lewis washing machine. Thank you Toplex

Ceri Smith-Jayne
Thank you so much for your help yesterday about a new and suitable size washing machine for us.

Your two gentlemen arrived early at 11.50 am and were away by 12.10 pm with our new machine installed and working. They were friendly and very efficient and a credit to your company. This is the second time we have used Toplex and would certainly recommend you to friends and family. It is such a pleasant change to deal with a company who offers a very comprehensive service without the “hard sell” you encounter at the large superstores. We will certainly be back to you in the future.

Once again, our sincere thanks for your assistance.

Christine & Michael Derbyshire
Had a 20 year old pull out Bosch fridge which failed , Toplex advised the best option as an alternative replacement , this was another Bosch but a normal fridge which needed the door fitting again . Toplex removed the old fridge and fitted the new one , very professional personnel who fitted it superbly . Highly recommended, cannot recommend using them highly enough , would not hesitate recommending Toplex.
Howard Bowling
Excellent customer service. Very helpful and delivered and installed new cooker on the day and time requested. Delivery drivers polite and helpful. Prices reasonable. Thank you Toplex.
Mrs Stockley
Was recommend to buy from Toplex and glad I did. Fantastic service & delivered to home 2 days later. Very satisfied customer. Thank you.
Iona Jackson
Our elderly frig-freezer broke at New Year. Late morning Saturday 2nd January I called and chose its replacement, by mid afternoon it had been installed and the old one and all packaging removed by Toplex staff. We have been customers for many years, partly because we like to support a local family business but mainly because their staff are always very pleasant and well informed, the products are good quality sold at very reasonable prices, there is never undue sales pressure, and any after care is dealt with efficiently. Thank you once again.
Kath Pope
“I realised my integrated fridge freezer wasn’t working as it should so visited the Lytham shop Saturday afternoon with a good idea of the make etc. I wanted. After being given a very good deal which included delivery, fitting and removal of my old one in comparison to another local shop which was 100 more expensive and charging another amount of £90 for fitting. I couldn’t believe it would be delivered the following day (Sunday) given an approx time and a phonecall 30mins before arriving. The delivery guys were great, pleasant helpful etc and we were up and running in about 30mins and it was a difficult awkward space and plug to work with but they just were happy to get on with the job.
Would defo have no hesitation in buying again from Toplex. Thank you.”
Aileen Watt
” My washer broke down Friday night and I phoned up at 09:00 Saturday morning. By 14:30, the new machine had been delivered, installed, and the old one removed. Great service, good price and would recommend to anyone. “
John Caroll
” Having previously bought a cooker from Toplex I had no hesitation visiting the Blackburn store when we required a fridge/freezer. Yet again, excellent service, top quality product and competitive price. Keep up the good work Toplex. ”

David Almond
” My existing built in oven stopped working 1 week before Christmas (panic!) – Phoned Toplex 9.15am on Monday morning and a new one was delivered and fitted within 1 hour of me phoning them – That is what I call service! – I thought the price was very good too. Thanks Toplex – I will definitely be recommending you to friends and family. Hope you all have a good Christmas xxx ”
Sandy S
“Good afternoon.

I just want to say thank you on behalf of Strategic HR for the fine service we received from your staff yesterday. Our (only)kettle broke two weeks ago and getting a replacement was becoming a chore. However, as one of our suppliers, we were able to order a kettle from you through our P2P system. I then picked the kettle up within the hour along with an invoice to be paid after the fact.

Thanks again.

Blackburn Town Hall”

” I purchased a Blomberg Tumble Dryer from Toplex just last week. It is an excellent brand to use. The staff at Toplex are always very friendly and helpful and have provided an excellent after-care sales assistance too if Ive needed any queries answering. I definitely recommend Toplex. “
“Very efficient, friendly staff, prompt delivery and fitting.
Would use again.”
Mrs. Baxendale
“Thank you for your help with choosing a new cooker, delivered next day. Brilliant service all round and very good price too. Thank you!”
Kathleen Duperouzel
After searching for a particular size of freezer I actually found one that would fit locally and CHEAPER at Toplex. I promptly ordered, arranged a time and date for delivery and hey presto, everything ran like clockwork. Delivered on time AND placed in situ by courteous staff! Take note “Big Boys”,you have a lot to learn from this outfit! If and when we require any electrical / white goods in the future, I know where our first port of call will be! 10/10
“Ordered a Siemens washer at 10.30am over the phone. By the time I got home from work at 5pm, my old machine had been drained and removed and the new machine was working on its first wash.Very efficient and friendly guys, and a better price than internet sites.With such a quick pricebusting local store, why go anywhere else?”
Sue Greenwood
Thank you very much for your efficient service once again. The young men that delivered our new washing machine were very efficient too. We have a friend who need new washing machine and have recommended yourselves highly.
We were very pleased to be able to support one of our local businesses.
L. Carr
“We bought a Siemens frost free fridge freezer at 11:42am from your store earlier today. We didn’t have any intention of buying one today at all but we were VERY IMPRESSED with your store, helpfulness and service.

Furthermore we were also VERY IMPRESSED with the delivery service. The fridge freezer arrived a few hours later. and the delivery guys were helpful and efficient.”

K & J Blackpool
” Nice people to deal with. Delivery guys were very helpful and polite, would recomend to anyone. “
Mr. Pearce
” Just to say a huge thank you to the team at toplex for a great service!! I’ve just taken delivery of a gorenje fridge freezer,
delivery men were very helpful, even took off my kitchen pelmet to fit it in.
will definitely use them again, great service from a local business. ”
Trudy Ryan
“Bought a washing machine at 10am, it was delivered and fitted by 3pm the same day. Excellent service, very friendly & helpful people. I will definitely buy from them again with no hesitation.”
Anita Turnbull
“Thanks for your patience and helpfulness in arranging delivery and fitting of my mothers gas cooker, Mrs Skene in Oswaldtwistle.

Your kindness is very much appreciated.”

A Skene
“Mel was really very helpful and let us order at the very last minute and even tho the fridge did not come on time she kindly lent us a fridge and freezer. The guys who brought the freezer were very helpful and brought it in carefully even with all the snow and took all the packaging away.

From start to finish the service was excellent and we would like to thank all involved in what was a very stressful time.

We will definitely be recommending Toplex to all our friends”

Caroline & Chris Slinger
” I would like thank Toplex once again. This is my third purchase a new washing machine. Delighted with my new machine, expert advice given and happy with the price.”
Michelle Carrie

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